Your website,maintained and hosted.

Someone stays on after launch, keeps your site fast and secure, and answers when you need them. Maintenance and hosting handled by the people who already know how your site is put together.

The Immense Client Hub dashboard showing site health, an invoice, and a support form.

Plugins go stale, a security patch drops that you never hear about, small edits pile up in your inbox, and the person who built it has moved on to the next thing. Most owner-operators find out the hard way, usually the week the contact form quietly stops sending.

You don't have a marketing team. You don't have time to babysit software updates. Maybe the last person who touched your site went dark halfway through. That's the reality we build our website maintenance services around: someone stays on, keeps the thing running, and answers when you need them.

What's handled every month.

The plan does the boring, load-bearing work so your site keeps earning. Every item ties back to one thing: your site stays fast, stays secure, and small changes actually get made instead of sitting on a list.

Plugin, theme, and CMS updates

We go in every month and update the software your site runs on, before an outdated version turns into a broken page or an open door.

Security scanning and monitoring

We watch for issues so problems get caught early instead of on a Monday morning when a customer emails you about it.

Uptime and downtime monitoring

If your site goes down, we know. You shouldn't be the one to notice first.

Backups

A clean, recent copy of your site exists, so a bad update or a bad day is a restore, not a rebuild.

Content edits and support requests

A new photo, a price change, updated details, a fresh service page. Send it through the Client Hub and it gets handled by a person who knows your site.

Hosting and the Immense Client Hub

Your site lives on our own server, and your login gives you invoices, live site monitoring, and a support form that reaches a person.

A plan built around your site.

Not every site needs the same level of attention. A brochure site and a store taking orders every day are different animals, so the plan flexes to fit what you're actually running.

Standard
Most sites

Hosting, security, monthly updates, monitoring, backups, content edits, and the Client Hub. The whole plan, not a plugin-update checklist.

Mid-tier
E-commerce & custom builds

For online stores and sites with custom functionality that need more frequent updates and closer monitoring than a static site.

Premium
Bundled & higher-touch

For larger sites, heavy monthly changes, or maintenance bundled with an ongoing SEO program.

A word on the bargain end of the market. You'll find plans that are really just a bot running automated updates with nobody watching. When one of those updates breaks something, there's no person to call. Every plan here is human-touch: someone who actually stays on top of your site and answers when it matters. That's the difference worth paying for.

What it costs.

Most maintenance pages hide the number behind a “get a quote” wall. We don't play that game. You get a fixed monthly plan and a flat figure in writing before anything starts, so the invoice never surprises you.

  • Site complexity. A five-page brochure site needs less watching than a store taking orders every day. More moving parts, more the plan covers.
  • Whether you sell online. E-commerce carries checkout, payment, and inventory risk, so it sits on a closer-watch plan than a static site.
  • How much changes each month. Heavy monthly updates, or bundling maintenance with SEO, scope the plan up to match the work.

You can bill monthly or annually, whichever you'd rather manage. Several clients pay once a year to skip the monthly line item. If something bigger comes up, like a new page or a redesign, we scope and price it with you first. Nothing lands on your invoice that you didn't approve.

A client website we keep running on an ongoing maintenance plan.

We built it, so we already know it.

Here's what separates this from a maintenance vendor bolting onto a site they've never seen. When we built your site, we already know how it's wired, which means problems get caught before they go live and fixes take a fraction of the time. That's the Built to Last half of the sites we design and build: we don't disappear at launch, we stay on and become the studio that already knows your brand and how it all connects.

We also take on sites we didn't build. When we do, we start with a review to learn how yours is put together, then bring it onto the plan. WordPress sites get a plan built for WordPress specifically. The custom tools we build need the same ongoing upkeep, and they get it the same way.

The Client Hub is the part no maintenance vendor hands you: a real portal with your invoices, live monitoring, and a support form, all yours. It's how the construction brand we still support today and a Front Range contractor site we keep running reach us when something needs doing. No ticket black hole. A form that reaches a person who knows the site.

How it starts.

The handoff is simple, and it's the same for every client.

  1. 01
    Review and handoff

    We look at how your site is put together, whether we built it or not, and confirm what the plan covers.

  2. 02
    Maintenance plan begins

    Your monthly plan picks up right after launch. No gap, no cold handoff.

  3. 03
    Onboarding to the Client Hub

    We set up your login, your recurring invoice (monthly or annual), and confirm hosting is live and monitored.

  4. 04
    Monthly cycle

    Updates, a security scan, monitoring, and any requests you send through the Hub. Every month, on repeat.

Website maintenance FAQ.

What's included in a website maintenance plan?

Plugin, theme, and CMS updates, security scanning and monitoring, uptime monitoring, backups, hosting, content edits, and access to the Immense Client Hub for invoices and support requests. It's the whole plan, not a plugin-update checklist.

How much does website maintenance cost?

It depends on your site. A simple brochure site sits at the low end, and an online store or a site with custom functionality costs more because there's more to watch. You get a flat monthly figure in writing before anything starts, billed monthly or annually, and larger work like a new page is scoped and priced with you first. No surprise invoices.

Do I need maintenance if my site works fine today?

It works until it doesn't. The failures are dull and specific: a plugin update that clashes with your theme and blanks a page, or an SSL certificate that lapses overnight and greets every visitor with a browser security warning. Neither announces itself. You find out when a customer does. Maintenance is what keeps "fine today" from becoming a broken form or a hacked site in six months.

What happens if my site breaks or gets hacked?

Monitoring flags it, often before you'd notice. We fix it, and a recent backup means we can restore if we have to. A person handles it, not an automated ticket.

Should I keep maintaining my site or rebuild it?

Maintenance keeps a sound site healthy and current. It can't rescue one that's fighting your business: a platform two or three major versions behind, a design that stopped converting, a build held together with patches. When that's the situation, a rebuild is the better use of your money, and we'll tell you straight which one you're actually looking at before you pay for either.

Do you maintain websites you didn't build?

Yes. We start with a review to learn how your site is put together, then bring it onto a plan. If you're on WordPress specifically, we have a plan built for that.

Is hosting included?

Yes. Standard plans include hosting on our own server, with monitoring and Client Hub access built in. Most clients move onto our hosting because the Hub comes with it, but you can host elsewhere if you'd rather.

Do you test updates before applying them?

Yes. Updates run in a controlled way with a recent backup in place, so if something clashes with your theme we can roll it back instead of leaving you with a broken page. That's the point of a person doing it instead of a bot on autopilot.

Am I locked into a contract?

We structure the terms to fit the project, monthly or annual, whatever suits how you operate. Ongoing care is there when your site needs it. You stay because it's worth staying, not because a contract traps you.

Get your site handled.

Send us the site, or the site you're about to launch, and we'll tell you which plan fits and what it runs. One call, straight answers, and someone who stays on after launch.